Conditions d’utilisation

Terms of Service

By accessing or using our website and purchasing products, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding with your purchase.

1. General Terms

  • All products offered on our website are digital downloads only. No physical items will be shipped unless explicitly mentioned in the product description.
  • These terms may be updated periodically. Please review them regularly to stay informed about any changes.

2. Product Delivery

  • Once your purchase is complete, you will receive an email with a download link for your digital files. The download link will be available immediately after payment is processed.
  • Available file formats will be listed in the product description (PDF, PNG, SVG, JPG or multiple).

3. License and Usage

  • When you purchase a digital download from our store, you are granted a personal, non-transferable license to use the product for personal use only.
  • All designs are owned by Digital Duo Delight and are protected by copyright laws. You may not redistribute, resell, or share the files in any way, including for commercial use or as part of a new design.
  • Unauthorized reproduction, distribution, or use of our digital products is strictly prohibited.

4. Refunds and Exchanges

  • Due to the nature of digital products, we do not offer refunds or exchanges once a purchase has been made. However, if you encounter issues with your download, please contact us, and we will assist you promptly.

5. Customer Support

  • Our team is committed to providing excellent customer service. If you experience any issues with your digital downloads or have any questions, please reach out to us. We will respond to your message as quickly as possible.

6. Prohibited Uses

  • You are prohibited from using our products for illegal, unethical, or unauthorized purposes. This includes, but is not limited to, selling, modifying, or distributing our products in any form that violates our intellectual property rights.

7. Intellectual Property

  • All content, products, and designs on this website are the property of Digital Duo Delight and are protected by copyright, trademark, and other intellectual property laws.
  • These digital designs are for personal use only and may not be redistributed, resold, or shared digitally in any way.

8. Limitations of Liability

  • We are not liable for any damages, losses, or expenses resulting from the use or inability to use our digital products. Our liability is limited to the purchase price of the product in question.

9. Privacy and Security

  • We respect your privacy. Please refer to our Privacy Policy for details on how we collect, store, and use your personal information.
  • We take reasonable precautions to ensure your data is secure during transactions.

10. Contact Us

  • If you have any questions or concerns about these Terms of Service, please contact us at DigitalDuoDelight@hotmail.com